JoyJewelers.com
Joy Jewelers - Shop Joyfully!
1-877-569-5957
1 877 569 5957 | Live Chat
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FREE SHIPPING ON ORDERS OVER $99
OVER 100,000 SATISFIED CUSTOMERS
30 DAY RETURNS

Customer Service

Live Chat

Chat online with us whenever you see the LIVE CHAT icon in the upper right hand corner of the website. Just click on the icon to start a chat. Our representatives are available from 7:00AM - 6:00PM [Pacific Time] Monday through Friday.

Call Us: 1-877-569-5957

Please call with questions or for assistance. Our representatives are available from 7:00AM - 6:00PM [Pacific Time] Monday through Friday. English and Spanish: se habla español

Email Us

Don't like the phone? Email us 24/7. We usually reply the same day! [Monday-Friday] to all inquiries. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible.

Track My Order

Track orders 24/7 on our order status page. This page is updated every day.

Ordering Guide

Start here for an in-depth guide to shopping with us. Learn about our 30-day return policy, manufacturing lead times, payment options, shipping policy and much more.

ArtCarved®, Balfour®, or Celebrations of Life™ Products:

Questions about Repair, Resizing, or Warranty Services call: 1-800-531-5055 (6AM-3PM PST)

Gold Lance® or Jostens® Products:

Questions about Repair, Resizing, or Warranty Services call: 1-800-252-5777 (6AM-3PM PST)

eLayaway Questions:

Visit eLayaway.com | support@elayaway.com

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