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Platinum Bands FAQ   Last updated October 19, 2006
We've sold many platinum wedding bands online. The most frequently asked questions are answered here.

PAYMENT OPTIONS
Can I pay in installments?
What payments do you accept?

ABOUT THE RINGS
How do I figure out my ring size?
How wide are your rings in inches?
Are rings available in different widths?
How much do your rings weigh?
Do you offer custom made platinum rings?


ABOUT THE PLATINUM
Why do you use Platinum 950 with Ruthenium instead of Iridium?
 



PAYMENT OPTIONS

Q: Can I pay in installments? A: We regret that we cannot offer credit or layaway plans for the purchase of jewelry on the Internet.
Q: What payments do you accept? A: At this time, we accept all major credit cards (Visa, MasterCard, American Express, Discover) and ATM/debit cards with the Visa or MasterCard symbols, PayPal® checks, and U.S. money orders.


ABOUT THE RINGS

Q. How do I figure out my ring size? A: We strongly suggest that you visit a local professional jeweler and have the finger sized with a standard ring sizer. If this is a gift for a loved one, we suggest taking a ring that you know fits them, and have it sized by a professional jeweler. These rings ARE comfort fit.


Q. How wide are your rings in inches?
Millimeters Inches
3mm= .118in
4mm= .157in
5mm= .197in
6mm= .236in


Q. Are rings available in different widths? A: Yes, we offer a variety of mm widths for each ring style we sell. The factory uses sophisticated 3-dimensional modeling to accommodate these special requests. Please call 1-877-569-5957 or email us for pricing.


Q. How much do your rings weigh? A: The platinum weight varies according to ring size and ring style chosen. That said, all of our styles use a generous amount of platinum to ensure longevity, comfort and luxury. Please email us for details.


Q. Do you offer custom made platinum rings? A: We are pleased to offer exceptional custom services for platinum rings. Please email us with pictures, specifications and your specific requirements. Please allow 2-3 weeks for all custom made platinum rings. Note: all sales are final for all custom orders.


ABOUT THE PLATINUM

Why do you use Platinum 950 with Ruthenium instead of Iridium? A: We sell platinum rings exclusively in 95% Platinum / 5% Ruthenium [Platinum 950 Ru].

This alloy is more durable, scratch resistant, and expensive than the common Platinum/Iridium blends. Because the Platinum 950 Ru is harder to cast, many of our competitors favor the Iridium alloys. Platinum 950 Ru has a slightly higher Vickers hardness rating than platinum with iridium (135 vs 80 assuming 5% alloy). Platinum is commonly alloyed with iridium or ruthenium to make up the other 5 to 10% of the ring. Because these alloys are both precious metals in the platinum metal group, platinum is hypoallergenic and ideal for anyone with sensitive skin.



ADDITIONAL QUESTIONS?
Do you have further questions that aren't answered here? Please send email to help@joyjewelers.com